Return & Refund Policy
Effective date: November 21, 2019
Thanks for purchasing our products at r7movers.com.my operated by RAMBRICKS INTERNATIONAL (M) SDN BHD.
If you are not entirely satisfied with your purchase, we’re here to help. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
- You have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
IMPORTANT: Return & refund policy applies to those who purchase our products at our online “Boxshop” only